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uang69 Privacy Policy For Your Account

The uang69 Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and contact our support team.

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CONTACT YOUR WAY

Get Help With Privacy Requests

A privacy question should not be mixed into a general account conversation, so we keep a direct support route for data requests. You can contact us through the support channel shown in your account area and describe whether you need access, correction, deletion, or clarification. Include the phone number linked to your account, but do not send a password or wallet PIN. We may ask for an account step to confirm that the request comes from you. This protects your details when a payment receipt, QRIS reference, or device session is part of the request.

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Account privacy request

Use the support route connected to your account and state the exact Privacy Policy request you need. We can help identify the relevant record, explain the next account step, and ask for limited verification before discussing personal details.

Wallet record question

If your question concerns DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, include the transaction reference and date. We use those details to locate the record without asking you to disclose a wallet password or private security code.

Access or correction

Tell us which account detail appears wrong or which personal record you want to access. We may confirm your phone verification status before making a change, helping us prevent an unrelated person from altering your account information.

DATA HANDLING PRACTICE

What We Do With Your Information

Our Privacy Policy is designed around practical account tasks rather than broad data collection. We use contact details for account access, payment references for reconciliation, and technical signals to keep sessions secure…

Account details

We use your phone number and related account details to support the login path, complete phone verification, and connect a request to the correct account. We do not need your password in a support message, and we advise you to keep it private.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference can help us match a payment status to your account. We use the reference for reconciliation and support, not as a substitute for your wallet credentials or banking password.

Cookies and devices

Cookies and device signals can help keep a signed-in session working across the mobile browser path and desktop pages. They may also show us that a session changed device. Browser controls can limit cookies, although some account functions may then need another verification step.

Account security

Phone verification and session checks help us notice unusual access before account details are discussed. If you move from a mobile device to a desktop browser, we may request an additional account check. Never send us your password, wallet PIN, or one-time code.

Retention period

We keep information only while it supports the purpose described in this Privacy Policy, such as account administration, payment reconciliation, security, support, or a legal requirement. Retention can differ by record type, so our support team can explain the reason for a particular stored detail.

Your contact rights

You can contact us to ask what personal information we hold, request a correction, or ask whether deletion is available. We first confirm account ownership through a suitable account step, then explain any lawful reason a record may need to remain available.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account and payment questions we expect you to ask before opening or continuing an account. They explain how we connect phone verification with account access, why wallet references appear in records, and how to contact us about your information. If a question depends on your location or eligibility, access depends on local law. For a personal request, use the support path linked to your account so we can verify ownership before sharing details.

The uang69 Privacy Policy covers account details, phone verification, device and session signals, cookies, payment references, support messages, security activity, and retention. It applies when you use the available pages or contact us, including activity connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account records.

Phone verification links account access to the correct person and gives us a practical way to protect account details. If you request a change or ask for personal records, we may confirm the verified phone path first. We will not ask you to send your password or wallet PIN.

Yes. The Privacy Policy covers payment references connected with DANA, QRIS, OVO, GoPay, bank transfer, and virtual account activity. We use a reference, date, and status to reconcile an account record or answer a support question. Wallet credentials remain with your payment provider.

Contact the support route shown in your account area and explain which detail needs correction. Include the account phone number and a clear description, but leave out passwords and one-time codes. We may complete an ownership check before changing the record, then confirm what action is available.

You can ask us whether deletion is available for a particular record or account. We assess the request under applicable rules because some payment, security, support, or legal records may need to remain for a stated period. We will explain the outcome and any information that cannot be removed.

On a mobile browser, cookies may keep your session active and help the account path load correctly. Your browser settings can restrict or remove them, but this may sign you out or trigger another verification step. The same Privacy Policy applies when you later access the account from desktop.

Use the support channel connected to your account and label the message as a Privacy Policy concern. Describe the request, relevant date, and record type, such as a QRIS receipt or device session. We will use an account verification step before discussing personal information, and access depends on local law.

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